6.1. ERMUSR 01-14-2014 - Laserfiche WebLink

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Elk River t-. Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: Elk River Municipal Utilities Commission Theresa Slominski—Finance and Office Manager John Dietz—Chair Al Nadeau—Vice Chair Daryl Thompson—Trustee MEETING DATE: AGENDA ITEM NUMBER: January 14, 2014 6.1b SUBJECT: Staff Update DISCUSSION: We had 2,408 credit card payment transactions in December, compared to 2,360 in November. The fee for December should be $5,418.00. We also had a security transaction for$49.46. A PCA credit of 1.7 mils (instead of 17 mils) was distributed to customers on December's billing, for$35,905.96. We have 15 more mils to distribute and, depending on any credits or charges from December's power bill, we will distribute the remaining PCA in January's billing. The auditor preliminary work on December 16th went well, as did the inventory test counts on December 20`h. The auditors will be here February 27th and 28th for field work and will be compiling the final audit report for 2013. The report fee will be$2,060. Our kick-off call with NISC for the ABS (Accounting and Business Solutions)part of the software conversion is slated for January 27`h. This call will identify the work to be done and establish the timeline for the successful implementation in August 2014, and running parallel for three months prior. In October, we had an upgrade in our billing software that caused an issue with our low load factor customers. This was able to be resolved and corrected on the November bills. In researching that issue, we decided to do some random auditing of our billing system to see if anything else needed resolution. We did find a number of issues that we were able to correct in December. There were some tax issues related to cycled AC credits, All-Electric Franchise Fees, Security systems in Dayton, Dispersed Generation credits and one month of trash adjustments. There were also some water issues with the commercial accounts with step rates not considering the full 10% over winter average rule, and the averages not being calculated correctly when a zero usage month or an adjustment or rate change occurred during the winter months. The good news is that we found these discrepancies and were able to correct them moving forward and we will be conducting internal audits on a regular basis. aw4 r . IEAEI IY Page t of 1 NATUREI Reliable Providers W E PO M1ED TO SERVE 130