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This spring, we changed the way we credit our Cycled Air Conditioning customers. <br /> Previously it was on a$/kwh basis, where now it is a$30/year credit. For the average <br /> residential customer, the $/kwh and $30/year were approximately equal. We are getting <br /> some negative comments from a few customers (5 ±) who would rather stay on the $/kwh <br /> program because of the heavy air conditioning usages. Their usage tends to be in the <br /> 2,000 kwh to 3,000 kwh/annually instead of the more normal 1000kwh/year. To the best <br /> of my knowledge, all of the affected customers received the attached letter unless they <br /> were inadvertently missed. Also attached is a letter sent to affected customers concerning <br /> Connexus' whole house rate. Other customers continue to sign-up for this program. <br />