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NOW, THEREFORE BE IT RESOLVED: that ERMU will encourage their employees to <br /> take initiative and continue to provide new and more efficient ways of providing <br /> excellent customer service; and <br /> BE IT FURTHER RESOLVED: that the week of October 6-12 be designated Customer <br /> Service Week in order to honor ERMU and its staff for the continued commitment to <br /> providing excellent customer service. <br /> This Resolution Passed and Adopted this day of , 2013. <br /> John J. Dietz, Chair <br /> Troy Adams, P.E., General Manager <br /> 45 <br />