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Department Performance Measures & Goals for 2014 <br /> Department: Fire Administration <br /> Completed by: T. John Cunningham <br /> Date: jJune 10, 2013 <br /> Performance Measure 2012 Actual 2013 Estimated 2014 Projected <br /> Respond to emergency incidents in <br /> an efficient and timely manner 356 responses;average time 6:51 425 responses;average time:6:50 450 responses <br /> Maintain adequate paid-on-call <br /> staffing 38 on-call firefighters 37 on-call firefighters 45 on-call firefighters <br /> Related Vision Statement Goal <br /> Goal Objective(s) Resources Required Other Comments <br /> Address staffing challenges within ERFD 2013-2017:Goal 1A-1,2,3,4,5&6 Hire deputy chief,increase admin. <br /> organization ERFD 2013-2017:Goal 2A-1,2&3 asst,hours,increase POC staffing <br /> Develop policies and procedures ERFD 2013-2017:Goal 3-2,3,4 and 5 Adequate full-time staffing and POC <br /> department-wide officer engagement <br /> Begin development of in-house ERFD 2013-2017:Goal 4A-1,2,3,7&9 Adequate full-time staffing and POC <br /> training program and academy firefighter engagement <br /> Complete transition to new RMS, ERFD 2013-2017:Goal 8 Adequate full-time staffing;funds to <br /> evaluate future records options hire consultant as-needed <br /> Update city emergency response Staff time and availability Emergency Management <br /> and preparadeness plans <br /> Conduct city NIMS/ICS training and Staff time and availability;asst.from Emergency Management <br /> exercise juris.partners <br /> Implement customer satisfaction and ERFD 2013-2017:Goal 5B Department-wide <br /> feedback program j <br /> i <br /> Continue to evaluate programs& City:evaluate programs and services Impact on staff <br /> services department-wide <br /> i <br /> i <br /> I <br />