6.1. ERMUSR 05-14-2013 - Laserfiche WebLink

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Elk River Municipal Utilities UTILITIES COMMISSION MEETING TO: FROM: Elk River Municipal Utilities Commission Theresa Slominski—Finance and Office Manager John Dietz—Chair Al Nadeau—Vice Chair Daryl Thompson—Trustee MEETING DATE: AGENDA ITEM NUMBER: May 14, 2013 6.1 SUBJECT: Staff Update DISCUSSION: We had 2,037 credit card payment transactions in April, compared to 2,052 in March. The fee for April should be $4,583.25. At the March Commission Meeting, after review of quarterly delinquent amounts, it was requested to report the totals for the amounts sent and recovered to Revenue Recapture (RR) - since inception. We started Revenue Recapture in 2011, and have submitted $157,913.56 in claims (this includes approximately $50,000 that had been previously turned over to collections). We currently have $87,101.31 of claims in the system. The difference of$70,812.25 (submitted claims versus current claims) includes $45,319.32 recovered directly and $25,492.93 that have been removed from the system by us. Reasons for removal varied from collecting through another process (in-house or the agency), or uncollectible due to deceased parties/bankruptcy etc. The amount of$45,319.32 represents a 28.7% recovery rate, compared to the approximately 20% recovery rate of a collection agency. Additionally, we receive 100% of the RR recovered amounts, versus a shared percentage with the collection agency. At the March Commission Meeting, it was requested to report a breakdown of the 2012 advertising expenses by two categories: Security and everything else. This was brought to the April Commission and at that meeting, additional detail was asked for the past five years for ERMU. A listing is attached, along with some notes of explanation. Some of the highlights are: 1) The Connector used to be published in the newspaper and that cost has been reduced with the distribution in our bills and production in-house. 2) Public notice for bids is a large component of advertising and will fluctuate with the activities of the business. ATTACHMENTS: • Advertising Trend—Electric and Water NEAE6 Bt Page 1 of 1 N" ATURE Reliable Publice Power Provider P o NN.= „ i o S ...