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V. Relationship with Public/Public Relations <br /> Plans, organizes, and maintains training of employees in contact with the public <br /> either by phone or in person. Ensures that an attitude of helpfulness, courtesy, and <br /> sensitivity to public perception exists in employees coming in contact with the <br /> public. Establishes and maintains an image of the city to the community that <br /> represents service, vitality, and professionalism. Establishes and maintains a <br /> liaison with private non-governmental agencies, organizations and groups <br /> involved in areas of concern that relate to services or activities of the city. <br /> Some examples of effective public relations: <br /> a. Contacts with the media are timely and credible. <br /> b. Publications are varied and consistently well-received by the citizens. <br /> c. Feedback from the public and the community leadership is positive. <br /> d. City has good image with comparable organizations. <br /> e. Feedback from customers indicates timely, courteous service. <br /> Rating: <br /> Exceeds <br /> Meets <br /> Below <br /> Comments: <br /> Suggestions for Improvement: <br />