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f f 1 <br />Dear MMUA Members — <br />Welcome to our 2011 Year in Review. In the midst of execut- <br />ing for today and planning for tomorrow, it's good to take a <br />little time to look back and review the events and activities <br />that brought us to where we are today. 2011 was an action - <br />packed year for MMUA. I hope you enjoy this opportunity <br />to review it with us. <br />To begin with, I'll highlight one milestone. The MMUA Board <br />of Directors refreshed and refined our mission statement, <br />which now reads: <br />"To unify and serve as a common voice for <br />municipal utilities, and to provide them with the <br />support they need to provide quality service <br />to their customers and community." <br />I think the mission statement does a very good job of cap- <br />turing what we're all about. <br />Government Relations ..............................3 <br />State Government Relations ...............3 <br />Federal Government Relations ........... 4 <br />Research and Analysis ........................6 <br />Member Communication .....................7 <br />We're your voice at the Legislature, with our Congressional <br />delegation, with the Department of Energy Resources and <br />other state agencies, with EPA and other federal agenci <br />We take that role very seriously and we try to represe <br />your interests as effectively as we can. If there is anything <br />you think we should be communicating on your behalf, <br />please let us know. <br />It's also our role to provide you with the support you need <br />to get the job done. Whether it's an existing program or an <br />area where we're not currently providing assistance, we <br />want to be there for you. If you need help, let us know. We'll <br />do our best to get you the help you need. <br />Have a great year. <br />Jack Kegel <br />MMUA Executive Director <br />Engineering and Policy Analysis ..............8 <br />Safety & Training ........ ..............................9 <br />Meetings and Workshops .....................13 <br />Communications and Publications ......14 ' <br />Other Activities ......... .............................15 <br />61 <br />** . l d i <br />Attendees of the MMUA 2011 Overhead School posted for a group photo at the MMUA Training Center in Marshall. <br />2 - 2011 Year in Review <br />