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Labor Relations <br />Communication <br />The city encourages open communication throughout the organization to share information <br />and ideas, to raise concerns and to provide suggestions for improvement. <br />To foster connnunication and improve responsiveness, the city employs anadministration / <br />management structure with a defined span of control that is intended to enhance <br />accessibility to supervisors, managers and department directors. <br />Employees shall first direct all communication to their immediate supervisor. Supervisors <br />shall respond to inquiries, grievances or suggestions in a timely manner. <br />In the event the employee's suggestions or concerns are not addressed in a timely manner, <br />or s/he anticipates negative repercussions from communication with the immediate <br />supervisor, the employee may direct the communication to the immediate supervisor's <br />supervisor. Concerns and suggestions shall be advanced to each step including department <br />director, human resources and city administrator in the event that closure did not occur at <br />the earliest possible level of communication. <br />Policymakers, including mayor, council members and commissioners frequently solicit <br />employee feedback to better understand operations, improve policy and to ensure quality <br />service. Suggestions, grievances and concerns shall only be addressed with policymakers <br />following the exhaustion of resolution through the management/administration stricture. <br />Notwithstanding the previous paragraph, shall a disagreement between employee and <br />supervisor on how to handle a specific issue by itself be a reason to bypass members of the <br />management structure and bring issues to policymakers. <br />Retribution by supervisory staff for expression of ideas is not tolerated. <br />Discipline <br />The city retains the right to take any disciplinary action believed appropriate. The type of <br />discipline imposed will be based upon the nature and severity of the infraction and the <br />conditions surrounding the incident. The city retains the sole discretion to determine what <br />behavior warrants disciplinary action and what type of disciplinary action will be imposed. <br />Examples of disciplinary actions include, but are not limited to: <br />• Oral reprimand; and/or <br />• Written reprimand; and/or <br />• Suspension; and/or <br />• Demotion; and/or <br />• Termination. <br />Disciplinary actions can be taken in any order. In some cases, one or more disciplinary <br />actions will be taken before termination; in other cases, termination will be innnediate.The <br />29 <br />