6.1. ERMUSR 05-08-2012 - Laserfiche WebLink

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Elk River Municipal Utilities 13069 Orono Parkway Elk River MN 55330 (763) 441-2020 UTILITIES COMMISSION MEETING TO: FROM: Elk River Municipal Utilities Commission Theresa Slominski -Finance and Office John Dietz -Chair Manager Daryl Thompson -Vice Chair Al Nadeau -Trustee MEETING DATE: AGENDA ITEM NUMBER: Ma 8, 2012 6.1 SUBJECT: Staff U dates -Finance and Office Mana er *~ISCUSSION: We had 1394 credit card payment transactions in April, compared to 1199 in Mazch. The fee for April should be $3,136.50. The increase between March and April is largely due to the spring shut offs. The cold weather rule ended April 15'x, and on April 17`" and 18`h we shut off approximately 100 people (50 each day) in order to collect payment. There were still 8 off as of the writing of this memo and those have probably skipped town and will be more difficult to collect. The past two years, we had a police officer in the entrance both days to help calm people and encourage appropriate behavior as they come in to pay their balance due so electric service can be restored. This year it was pretty uneventful and we only had an officer on-site the first day, and scaled back to a squad car parked in front of the building the second day. Having the credit card option available to pay via a computer or phone has greatly reduced the angry traffic from prior years and it seems the need for physical police staff on-site isn't as necessary. Staff certainly appreciates the police department being so willing to work with us and provide their services on these days. Much of my time this past month has been involved with reporting. There have been 3 reports to file with the Department of Energy, the MISO Attachment O report for our transmission assets and related revenue, and various surveys for government and other organizations. And, of course, the audit report was due. As stated last month, the first year is probably the most difficult and next year will be that much easier having done it once before. It did take a considerable amount of time this first year, and I am truly grateful for the help and support of other staff to make it all come together: Lorrie Franz for the Financial Statements numbers import and Notes review, Jennie Nelson for the document compilation and cover, and Judy McSpadden for assembly. It was a team effort. ~ POM'EREO IC .x ~ IFrIATURE Reliable Public Power Provider P OWE 0. E D T o S e n v e