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incidents and 46.86% of our outage time. There were a few significant storm events in <br />combination with the branches/tree incidents that affected our reliability. One of these events <br />occurred when lightning struck our West 1 Substation located adjacent to the City's Public <br />Works building. Another occurred when a strong wind storm took out the overhead feeder that <br />runs along US HWY 169 to the Landfill Gas-to-Electric Generation Plant. Many investor owned <br />and cooperative run utilities "storm normalize "their reliability numbers by removing "major <br />outages" due to storms from their reliability index number calculations. Our reliability numbers <br />have not been storm normalized. Our numbers reflect these major outages and represent what <br />our customer actually experienced in 2011. Overall, our electric distribution system is robust <br />and our reliability is very high. <br />ACTION REQUESTED: <br />No action is required. <br />