8. EDSR 08-08-2011 - Laserfiche WebLink

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GREATERMSP Staff s Commitment to Regional Partners and Communities: It is the responsibility of the GREATERMSP staff to execute the strategies and work plan established by the GREATERMSP Board of Directors. In executing the retention, expansion, and attraction goals of the GREATERMSP, the GREATERMSP staff is committed to establishing and executing its role in complete fairness to all regional partners, maintaining a "level playing field" at all times. The following paragraphs outline the concepts and principles that the GREATERMSP staff is committed to in executing their responsibilities: • Embrace a "One Region" philosophy o Always position the Minneapolis -Saint Paul region as amulti-county region. The GREATERMSP staff will be committed to locating and/or keeping prospects in the Minneapolis -Saint Paul region and will work to ensure that marketing materials, documentation, and web sites seek to promote the entire area and its many advantages in an unbiased manner. o Be as inclusive as possible. GREATERMSP staff will start its engagement with a client and/or its representatives by assuming that they are interested in the entire region and submit opportunities accordingly, unless directed otherwise. o Present data in a regional format whenever possible. The GREATERMSP staff will communicate the necessity of breaking out certain data items (e.g., tax rates or incentives) as needed or requested. • Offer consistent project transparency to all partners o Using the principle of "more information is better than ..less," the GREATERMSP is committed to sharing among the regional partners as much information as is necessary and prudent on any activity or situation to allow for the best solutions to be identified and/or offered. Information about client projects will be shared with all regional partners even when their parts of the region may not be under consideration. The only exception to this situation is when the ,client specifically prohibits this or the project was generated by a particular partner. • Respect the wishes of a client (assuming no conflict with operating protocol) o Acknowledge that all work done for a client is driven by the wishes of the company and its representatives, not the GREATERMSP staff or regional partners. o Respect and comply with requests for confidentiality from the client. • Balance regional role with respect and support for partner efforts o Partner generated lead: Any lead not originated with the GREATERMSP o Respect the lead of any partner who develops a prospective client. ~~~~T~~ . `M aim Regional Economic Development Partnership 3 ~ ~ r~ ~ L