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o How to pre bus <br />o How to do table service (refilling drinks, serving dessert and buffet your <br />way procedures <br />o How to bus <br />^ How to sort dishes in dish room <br />o How to clean and fill caddy, floor and seats <br />o How set up dish room <br />o How to accomplish goals of clean dry and fast <br />o Review day and check all completed bullet points <br />Wednesday 9:00-4:00; 9:30-closing books <br />o Pre-Shift Roundup <br />o FOH cleanliness <br />o FOH checklist <br />o TTEG (Through The Eyes Of A Guest) <br />o Read MKO on salad bar <br />o Front of House Setup <br />o Able to do morning speeline procedures <br />o Able to setup salad bar <br />o Able to turn on warmers <br />o Able to pre-pare dining area (chairs, tables, floor and other areas) <br />o Able to make coffee <br />o Able to perform through the eyes of a guest walk through <br />o POS during noon rush <br />o Assign station <br />o Welcome to Pizza Ranch (service standard 1) <br />o Ring up order <br />o Reading back order <br />o Total <br />o Count back change <br />o Buffet your way (service standard 2) <br />o Thank you <br />o Service scorecard <br />o Afternoon books <br />0 2:00 books <br />o Training on Speedline (orders) <br />o Schedule training <br />o Forecast sales in speedline. <br />o Data entry, split shifts <br />o Print for employees <br />o Copy/paste last week schedule <br />28 <br />