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j <br />III. INTERNAL INFORMATION FLOW AND <br />TEAMWORK - <br />A. Problem Solving Task Forces <br />Rationale In order to provide the high quality of customer service <br />desired by the City, work flow problems need to be <br />resolved by the people directed involved. <br />Content The following three communication issues should be <br />addressed by employee task forces empowered to make <br />recommendations to the appropriate decision- making <br />